CUSTOMER CARE
Shipping & Delivery
Everything you need to know about order processing, shipping rates, delivery times and supported destinations.
FREE STANDARD SHIPPING
Complimentary standard shipping on all orders to the 48 contiguous United States and Washington, D.C.
1–2 BUSINESS DAYS
Orders are typically processed within 1–2 business days, excluding weekends and holidays.
TRACK YOUR ORDER
Once your order ships, tracking information will be sent by email when available.
SHIPPING DETAILS
Shipping Information
Review shipping rates, estimated delivery times and additional information for each destination we currently serve.
CONTIGUOUS U.S. & WASHINGTON, D.C.
Free standard shipping is available on all orders shipped to the 48 contiguous United States and Washington, D.C. Estimated transit time is 3–7 business days after shipment.
ALASKA, HAWAII & ADDITIONAL U.S. DESTINATIONS
A $35 flat-rate standard shipping charge applies to Alaska, Hawaii and supported U.S. territories and military destinations. Estimated transit time is 5–8 business days after shipment.
EXPEDITED SHIPPING
Expedited shipping options may be available for eligible destinations and orders at checkout for an additional charge. Available shipping options and applicable charges will be displayed before you submit your order.
TRACKING & DELIVERY
Once your order ships, you’ll receive a shipping confirmation email with tracking information when available. Delivery times are estimates and may vary based on carrier service, weather, holidays or other circumstances outside our control.
SHIPPING ADDRESS
Please review your shipping address carefully before placing your order. Customers are responsible for providing complete and accurate shipping information. If you notice an error after ordering, contact us as soon as possible.
SUPPORTED DESTINATIONS
Alaska, Hawaii & Additional Destinations
A $35 flat-rate standard shipping charge applies to orders shipped to Alaska, Hawaii and the additional U.S. territories and military destinations listed below.
Alaska · American Samoa · Federated States of Micronesia · Guam · Hawaii · Marshall Islands · Northern Mariana Islands · Palau · Puerto Rico · U.S. Virgin Islands · Armed Forces Americas · Armed Forces Europe · Armed Forces Pacific
Shipping availability is determined by the destination entered at checkout. If no shipping option is available for your destination, we are unable to accept an order for delivery to that address.
DELIVERY ESTIMATES
Delivery times are estimates and are not guaranteed. Actual delivery times may vary based on destination, carrier service, weather, holidays, transportation disruptions or other circumstances outside our reasonable control. Order processing time is not included in estimated transit time.
CARRIERS & TRACKING
We use a variety of trusted shipping carriers based on destination, package size, weight and service availability. Once your order ships, tracking information will be sent by email when available. Please allow time for the carrier's tracking system to update.
LOST OR MISDELIVERED PACKAGES
If tracking shows your package as delivered but you cannot locate it, check the delivery area and with members of your household. If it is still missing, contact support@fxfusion.com so our team can help determine the appropriate next steps.
SHIPPING DELAYS
Delivery dates are estimates and are not guaranteed. Carrier delays may occur due to weather, natural disasters, holidays, transportation interruptions, service disruptions or other circumstances outside our reasonable control.
CUSTOMER SUPPORT
Questions About Shipping?
If you have questions about shipping, delivery eligibility or an existing order, our customer care team is here to help.








